AI documentation for teams that move fast

Documentation that keeps up with the work.

Capture decisions from Slack, create docs from your code and knowledge base, and give every teammate cited answers they can trust.

Built for engineering, operations, and support knowledge
01 · CAPTURE
#payments-ops10:42

Retry webhooks 5×, then send failures here.

/docpipe capture this
02 · REVIEW
Webhook Runbook

Retry 5xx responses with exponential backoff, up to 5 attempts.

+ proposed changeApproved ✓
03 · ANSWER
dAnswercited

After five failed attempts, the event moves to manual review.

¶ Stripe Webhook Runbook
One living knowledge loop
Slackcapture + ask
GitHubresearch + cite
Confluenceimport + improve
Human reviewapprove + govern
01

The documentation gap

Your documentation is missing everything that happened after it was written.

01

Decisions happen in Slack. The document stays unchanged.

02

Experts answer the same question. The explanation disappears again.

03

Code changes every day. The technical overview slowly becomes fiction.

02

The Docpipe loop

From useful moment to trusted answer.

Docpipe closes the gap between what your team learns and what your documentation can actually answer.

01

Capture

Bring in the decision, fix, or explanation from the work itself.

02

Understand

Find the claim, the surrounding context, and the right destination.

03

Review

Let the right person inspect the exact change before it becomes shared truth.

04

Answer & create

Reuse the updated knowledge as cited answers and grounded documentation.

03

Capture what the team learns

Turn the thread into the update.

The important explanation already happened. Docpipe turns it into a clear, placed, reviewable documentation change before the context disappears.

  • Capture from Slack with one command
  • Watch selected channels for knowledge worth keeping
  • Normalize shorthand into your team’s documentation style
  • Route proposals to the right document and reviewer
Explore knowledge capture
# payments-ops live
NK
Nadia Khan10:42

Stripe retries should stop after 5 attempts. Send failures to #payments-ops for review.

/docpipe capture this decision
d
DocpipeAPP

I found the relevant runbook and drafted one targeted update.

EngineeringPaymentsStripe Webhook Runbook
Proposed update

Retry 5xx responses with exponential backoff, up to 5 attempts. Route exhausted failures to #payments-ops.

ApproveEditReject
dAsk Docpipe
All documents
What happens after a payment webhook fails all retries?
dAnswer

After five failed attempts, the event is marked dead-lettered and posted to #payments-ops for manual review.

Sources
Stripe Webhook Runbook§ Retry policy · updated today
Payments Incident Guide§ Failed events
Ask a follow-up…
04

Answers with evidence

Give people answers they can verify.

Ask about one document or the whole knowledge base. Docpipe responds in the web app or Slack and keeps the source close enough to check.

  • Ask naturally instead of guessing document titles
  • Open cited documents and sections
  • Respect organization and space visibility
  • Escalate real knowledge gaps to an expert
Explore cited answers
05

Grounded creation

Document the system from the system itself.

Connect GitHub, investigate across code and existing documentation, and turn the evidence into a cited technical write-up your team can maintain.

Explore code-aware docs
Research & write grounded
Document our authentication model end to end.
Read existing docs3 sources
Search repositoriesauth · sessions · policies
Verify implementationReading callback routes…
4
Draft cited documentQueued
AI-generated draft

Authentication model

Northwind uses Keyward for identity, with edge session refresh and tenant-scoped access controls.

01services/gateway/auth-guard.ts
02db/policies/..._access_rules.sql
01Search code and docs together

Trace behavior across repositories and the knowledge base.

02Run surveys or deep research

Enumerate every match or investigate an open-ended system question.

03Keep the citations

Review the source behind commands, paths, dependencies, and design claims.

07

Governance and trust

AI proposes. Your team stays in control.

Internal documentation only works when people trust the boundaries. Keep important output inspectable with source citations, precise approvals, roles, access rules, and expert escalation.

Granular approvalsRoles & privilegesPer-space accessDocument statusExpert routing
Review security and controls
Knowledge controlsWorkspace policy
AI-proposed editsHuman review
Engineering spaceRestricted
Answer sourcesRequired
Unanswered questionsRoute to expert
ARNKJL3 subject-matter experts
09

Questions, answered

The short version.

Need product, security, or rollout details for your team? Talk to us.

How is Docpipe different from a wiki?+

A wiki waits for someone to write and maintain pages. Docpipe adds the workflow around the pages: capture knowledge from work, propose precise updates, govern the changes, and answer from the resulting source of truth.

Can answers be traced to their sources?+

Yes. Docpipe can include links to the documents and sections used so teammates can verify important information.

Does AI publish changes automatically?+

Docpipe supports review workflows for proposed updates. Any automatic application should follow the organization’s configured confidence and governance policy.

What does Docpipe read from Slack?+

Slack access depends on granted scopes and configured workflows. Watched-channel history is intended for channels an administrator explicitly selects. The privacy page documents current behavior.

Can Docpipe use our code as documentation context?+

Yes. The GitHub integration indexes selected repositories for approved search and research workflows, including code surveys and cited technical write-ups.

Can we import from Confluence?+

Yes. Docpipe can import selected Confluence spaces, map their structure, convert supported content, and bring supported images into the knowledge base.

Your team already knows the answer

Turn what your team knows into documentation everyone can use.

Build a knowledge base that captures the work, stays reviewable, and answers with sources.