Watched Channels

The /docpipe command captures knowledge one message at a time, on demand. Watched channels go further: Docpipe reviews the channels you choose on its own, finds the messages worth documenting, and turns them into proposals — without anyone running a command. It's the most hands-off way to keep your knowledge base current.

Before you start

• Your Slack workspace must be connected — see Connecting Slack.
• You need admin access: organization owner, or a role with the Manage org settings permission.
• Docpipe must be a member of each channel you want to watch. You can add it during setup, below.

Watch a channel

1. Go to Settings → Integrations → Slack.
2. Find the Watched channels card — "Capture documentation from messages in selected channels."
3. Under Add a channel, search for the channel and select Watch.

If Docpipe is already in the channel, watching starts immediately. If it isn't, a dialog appears — "Docpipe is not in #channel" — because Docpipe has to be a member to read messages. You have two options:

• Add Docpipe automatically — Docpipe joins the channel for you.
• I'll add it myself — run /invite @docpipe in the channel, then come back.

Configure a watched channel

Each watched channel has two settings on its card in the Watching list.

Space

Space restricts which documents Docpipe tries to update from that channel.

• Leave it as No space mapping to let Docpipe choose the best destination across all spaces.
• Or point the channel at a specific space to keep its captures scoped — for example, map your support channel to your Support space so its messages only ever update support docs.

Approver

Approver is the person who receives a Slack DM to approve or reject each capture from that channel.

• The default is Org owner (default) — the organization owner gets the DMs.
• You can assign any teammate whose Slack account is linked to Docpipe. A good approver is someone close to the channel's subject, so they can judge proposals quickly.

The card shows a plain-language summary of both settings, so you can see at a glance where a channel's captures go and who reviews them.

What happens after you watch a channel

Once a day, Docpipe reviews the new messages in each watched channel and does three things:

1. Filters out everyday chatter — greetings, reactions, and back-and-forth that isn't documentation.
2. Extracts only the content worth keeping, grouping related messages into candidate updates.
3. Proposes a change for each one and sends the channel's approver a Slack DM with the proposal and Approve, Edit, and Reject buttons.

Because a person reviews every proposal before it's saved, watching a channel never writes to your documentation on its own. The review step is the same one described in Reviewing proposals.

Stop watching a channel

To turn a channel off, select Stop watching on its card. Docpipe stops reviewing it right away. Anything already captured from it is unaffected, and Docpipe stays in the channel — remove it in Slack if you want it gone entirely.

Watched channels vs. /docpipe

Both feed the same proposal-and-review flow, but they suit different moments:

Most teams use both: /docpipe for the things people know are worth keeping, and watched channels to catch the rest.